AI Capabilities Engineered as a Core Component

PAIL offers a powerful user-friendly rules-based AI engine that allows program providers, administrators and caregivers to define automated content delivery, custom messaging, notifications, alerts, and many other tasks based on program and clinical workflows. Our AI excels in automating tasks, allowing you to focus more time on your clients and their needs.

Engineered from the ground up to use rules-based AI, to amplify the human caregivers impact.

While AI is a core component, we let it augment and enhance so we limit risk of equity and equality issues that are common risks in generative AI in healthcare applications. 

Communication and Engagement

Communication is an essential part of PAIL. Our platform allows for engagement to be highly conversational and not a 'one size fits most' technology. PAIL is not a bot that ignores health and social equity and equality anomalies. PAIL’s AI engine is designed to enhance the provider and patient relationship, not replace the human connection.

We put the power of automated communication tailored to the individual in the hands of the care provider. This takes shape in the form of SMS, email, real time messaging, telephony systems, and journeys. PAIL can be fully leveraged and 100% driven without a heavy user interface to navigate. 

Core Components for Care Management, Integrated with AI

Pre and Post Encounter Assessments

Time is valuable during an encounter between the patient and caregiver. PAIL maximizes productivity by putting pre and post-encounter assessments at your fingertips. Both parties know what will be discussed prior to the session and transcribed summaries are uploaded to the patient record (at the completion of an encounter) for future reference.  

Care Plan Maintenance

By supporting many of the most widely used integrations, PAIL provides 360-degree visibility to everyone in the wellness ecosystem.  Coaches, doctors, patients, and wellness professionals can access the data they need to deliver the very best care-plan.

Schedule and Coordination

PAIL offers full scheduling and task management support including reminders, escalations, risk management, and many more ways of protecting the integrity of the care plan.

Charting/Coding for Reimbursement

PAIL delivers the data you need to make your practice financially efficient for insurance reimbursement programs.  We support the charting and billing codes your practice utilizes.

Back Office Support for Enrollment, Eligibility and Analytics 

PAIL’s robust data analytics engine provides the data you need. Seamlessly manage member eligibility and enrollments in real time or PAIL will follow the rules you establish automatically. Enrollment can be done through the PAIL member portal or utilizing your current member portal or your health app. The options are vast but not complicated. We work to make the data integration and implementation process work best for your business needs and offerings.